Can I schedule an appointment?
To schedule an appointment, please give us a call at 5413828483
What services do you provide?
We offer a full range of HVAC services for residential & commercial properties, including maintenance, repair, and new installations. Also some custom sheet metal fabrication.
What areas do you serve?
We are a local, family-owned company that serves the Central Oregon area. We’re happy to help!
How long have you been in business?
We have been providing quality service to our community since 1970. You can trust our decades of experience.
Are your technicians certified?
Yes, our certified technicians are highly skilled and have extensive experience in all HVAC challenges. They are NATE-certified!
Do you offer emergency services?
Yes, we offer 24/7 emergency services, 365 days a year. We’re here for you whenever you need us.
Can you service my furnace?
Yes! We offer top-quality furnace repairs, installations, and maintenance to keep your home warm and cozy.
Do you work on air conditioners?
Absolutely! We provide A/C system repairs, installations, and expert maintenance for all makes and models.
Do you install heat pumps?
Yes, our team of experts offers fast & efficient heat pump repair, installation, and maintenance services. We’re here to help!
Can you help with commercial HVAC systems?
Yes, we provide professional installation, maintenance, and repair services for commercial HVAC systems. Call us for a quote!
Do you install geothermal systems?
Yes, we install geothermal heating and cooling systems. It’s a cost-effective & eco-friendly way to heat and cool your home.
Do you work on ductless systems?
Yes, we offer services for ductless systems to help you get the comfort you deserve.
Can you help with indoor air quality?
Yes, we can help you with indoor air quality solutions to make sure you’re breathing clean air in your home.
How can I get a free estimate?
You can call us or fill out the form on our website to get a free estimate for a new system.
What makes you different?
We have over 50 years of experience, offer competitive pricing, are available 24/7 for emergencies, and have NATE-certified technicians.
Do you offer any promotions?
Yes! We have a promotion for a free 1-year maintenance package with a complete system installation. Ask for details!
Do you offer maintenance plans?
Yes! We offer a comprehensive maintenance plan for Residential and Commercial properties.
Regular maintenance is key to keeping your system running smoothly and can save you money on energy bills.
Do you guarantee your work?
Yes, we have a premium service commitment and a 100% customer satisfaction guarantee. Your comfort is our top priority.
What is a NATE certification?
NATE is a national certification that proves our technicians have the real-world knowledge to do the job right the first time.
What is a Trane Comfort Specialist?
This is a special designation that shows our commitment to excellence and high customer satisfaction.
Do you install new HVAC systems?
Yes, we install new, energy-efficient systems from top manufacturers that can help you save money on your utility bills.
Can you fix an old AC unit?
We repair all major A/C makes and models. We can get it running again or help you find a new, more efficient one.
How can I contact you?
You can call us at 541-382-8483 or fill out the contact form on our website to get in touch.
Do you offer financing?
Yes, subject to credit approval Financing – Cascade Heating & Specialties
Do you work on all brands?
Yes, our technicians are trained to service all major makes and models of heating and cooling equipment.
Do you offer metal fabrication?
Yes, we offer metal fabrication services for various HVAC needs. There are a number of special requests we are able to accommodate as well.
Should I add a humidifier to my HVAC system?
IAQ directly affects the level of comfort, whether it’s your home or place of work. Low humidity can cause several issues for us and our homes. Please call for more information!
What kind of savings and rebates can I get from a new system?
Efficiency savings can vary between 18% to 50% depending on the existing vs. new high efficiency system options. Rebates may vary from factors: utility, state and federal, but have been up to $7,200 at times.
Why is there water under my heat pump and ice buildup in the winter?
Heat pumps have a defrost cycle and can melt frost/ice from your outdoor coil, this is important in our climate to maintain efficiency. This process will cause water to drain from the bottom of the unit during this cycle.
Should I cover my outside unit from snowfall?
Covering your heat pump from falling snow and/or ice is important but please follow manufacturers’ specifications on clearances as improperly installed covers can cause equipment damage and lessen efficiency.
Which way does my filter go – is there a top and bottom?
Your filter should have a directional arrow that is to be placed in the direction of the airflow of your system. Proper placement assures the best performance of your filters’ ability to capture contaminants.
How often do I service my gas fireplace?
Your gas fireplace should be serviced annually to ensure it is safe and working efficiently.
Should my mini-splits be in the same mode?
Mini Splits are a great choice for zoned comfort, yet they are limited in their ability to heat and cool at the same time in different areas and in most cases can cause nuisance alerts shutting your system down and/or on standby.
Does my outside unit bring smoke in from outside while it is running? Can it be prevented?
Your outdoor condenser unit AC or Heat Pump is a closed loop refrigerant system and does not introduce outdoor air into your home or business. However, if you have a fresh air intake (economizer) or make-up air duct to the outside, this should be disabled or closed during wildfire season.
